Bjilive takes your personal data seriously. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it safe.
The Core Pillars of Bjilive's Data Protection Framework
Every transaction and personal detail on Bjilive is secured with 256-bit SSL encryption. No third party can access or read this information.
We never sell your personal information to advertisers or third parties. Your data is used solely to improve our services.
You can view, edit, or request deletion of your data at any time. You have full ownership and control over your information.
All data is stored on internationally certified secure servers, with regular security audits and firewall monitoring in place.
Bjilive is fully transparent about which cookies are used and why. You can disable any non-essential cookies at any time.
In the event of a security incident, we will notify you by email within 72 hours and take immediate action.
About This Policy: This Privacy Policy applies to all services on the bjilive platform — including the website, mobile app, and all digital channels. By using the site, you agree to this policy.
Some information is required to use Bjilive's services — without it, creating an account or processing payments would not be possible. We only collect what is genuinely necessary to deliver our services.
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age Verification & KYC |
| Contact Information | Email, Mobile Number | Account Verification & Notifications |
| Payment Information | Mobile Banking Number | Deposit & Withdrawal Processing |
| Usage Data | Login Time, Bet History | Service Improvement & Security |
| Device Information | IP Address, Browser Type | Fraud Prevention |
We do not voluntarily collect sensitive information such as religion, political views, or health data. Document images submitted for identity verification are stored on secure servers and automatically deleted once verification is complete.
Bjilive collects your data in the following ways:
Cookie Policy: Bjilive uses three types of cookies — essential (to keep the site running), functional (to remember your preferences), and analytical (to improve the site). You can manage cookies through your browser settings.
Bjilive uses your data only for its stated purposes. Your information is never used for anything beyond what it was collected for.
Marketing communications: You can unsubscribe from marketing emails or SMS at any time. Simply click the "Unsubscribe" link at the bottom of any email.
Bjilive does not sell your data. It may be shared with trusted partners only in limited circumstances:
Before sharing any data with third parties, strict data processing agreements are put in place. They are not permitted to use your data for any other purpose.
Bjilive does not retain data longer than necessary. When an account is closed or the specified retention period expires, your data is automatically deleted.
| Data Type | Retention Period |
|---|---|
| Account Data (Active) | For as long as your account remains active |
| Transaction Records | 5 Years (as required by law) |
| KYC Document Images | 30 days after verification |
| Login Logs & Security Data | 1 Year |
| Marketing Consent Records | 3 years after unsubscribing |
| Closed Account Data | Deleted within 30 days of account closure |
To request deletion of your data, email support@bjilive.click. We will complete the process within 7 business days.
As a Bjilive user, you have the following rights — and we are committed to upholding every one of them:
To exercise any of these rights, email us at support@bjilive.click. We guarantee a response within 30 days.
Bjilive uses industry-standard technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
In the event of a data breach: In the event of a security breach, we will notify affected users and the relevant regulatory authorities within 72 hours.
Bjilive strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors.
Age verification is mandatory at registration. If an underage user is found to have opened an account, it will be suspended immediately and all collected data will be permanently deleted.
This Privacy Policy may be updated from time to time. For any significant changes, we will:
Continued use of the site after any changes constitutes acceptance of the updated policy. If you do not agree, you may request to close your account.
For any privacy-related questions or concerns, please contact us:
Data Privacy Officer: privacy@bjilive.click
Live Support: support@bjilive.click (Response time: 5 minutes)
Response Time: Within 30 days (up to 60 days for complex cases)
If your issue cannot be resolved with us directly, you have the right to file a complaint with an international data protection authority.